terms and conditions
The underlying conditions are set out to ensure that you are aware of the booking procedures within All-Style Holidays. Please ensure that you are aware of these conditions before you proceed with your booking. Definition We/Us/All-Style Holidays refers to the legal entity All-Style Holidays ABN 23 607 388 116. Suppliers mean any legal entity providing fares, products or services. Industry refers to the travel, tourism and hospitality industry.
Prices
Prices are all quoted in Australian dollars unless stated otherwise and are subject to availability. However, All-Style Holidays reserves the right to change prices at any time due to currency fluctuations or any other reason without prior notice. Price is only guaranteed when paid in full. Airline taxes are subject to change and are confirmed at the time your airline ticket is issued. There may also be a local tax charged at some airports.
Cancellation Fees/Refunds/Changes
We will be able to provide a refund to you when we receive the funds from the relevant supplier. Cancelled or amendments to bookings could incur charges of up to 100% of the cost of the booking, regardless if travel has commenced. Fees and extra charges can be apply where a booking is amended or cancelled including when tickets or documents are re-issued. Where we incur any liability for a cancellation fee or charge for any booking which you cancelled, you agree to pay us for the amount of that fee or charge. Below is the fees in regards to amendments and cancelations.
Amendments to domestic bookings will incur a fee of $55 per person in addition to supplier fees.
Payment
You will be required to pay a deposit when booked in which will be indicated by your consultant. All deposits are non-refundable. Final payment is required no later than 60 days before departure unless otherwise stated. Airfares and travel insurance must be paid in full at the time of booking. Please note that cheque payments (including bank cheques) will need to be made at least 5 business days prior to the due date. This is due to cheque payments (including bank cheques) taking 5 days to process. Direct payments takes up to 3 business days to process therefore you will need to make payment at least 3 business days before due date. Please phone the office if you wish to make payment via credit card. A credit card merchant fee will apply.
Travel Insurance
We are an authorized representative of Cover More Travel Insurance Services Pty Ltd, on whose behalf we act. You must obtain a Product Disclosure Statement and read the document before purchasing the product. Travel Insurance is strongly recommended. Please complete your travel insurance application form, sign it and return it to us. We cannot issue your insurance until this form is provided regardless of whether payment has been made.
All Style Holidays Travel Agency
We act as an agent only. We sell various travel related products on behalf of numerous transports, accommodation and other service providers, such as airlines, coach, rail and cruise line operators. Our obligation is to make travel bookings on your behalf between you and travel service providers. We have no responsibility for these services or standards. All bookings are made on your behalf subject to the terms and conditions and limitations of liability imposed by these service providers. Your legal recourse is against the specific provider and not us. If for any reason, any travel service provider is unable to provide the contracted services your remedy lays against the provider and not with us.
Liability
We do not accept any liability of whatever nature, of third party providers over whom we have no direct control. Under circumstances where liability cannot be excluded, such liability is limited to the value of the purchased travel arrangements. We do not accept any liability for any injury, damage, loss (including consequential loss), delay, additional expense or inconvenience caused directly or indirectly by any event which is beyond our control and which is not preventable by reasonable diligence on our part.
Special Requirements
Please ask your consultant regarding any special requirements you may have for your travel arrangements.
Frequent Flyer Membership
Please advise your consultant of your frequent flyer membership details for inclusion in your booking. Please check your frequent flyer program for the specific terms of your membership. We cannot guarantee that the supplier will credit you with points for your booking.
Visas & Passports
It is your responsibility to ensure that you have valid passports, visas and re-entry permits which meet the requirements of immigration and other government authorities. Any fines, penalties, payments or expenditures incurred as a result of such documents not meeting the requirements of those authorities will be your sole responsibility. We are happy to assist you in determining visa requirements wherever possible. We can obtain such information from external advisory service provider on your behalf. We do not warrant the accuracy of the information and accept no responsibility for any loss or damage which you may suffer in reliance on it.
You must ensure that you are aware of any health requirements for your travel and ensure that you carry all necessary vaccination documentation. Please check with your local doctor or specialist vaccination clinic.
Travel Documents
Travel documents include airline tickets, hotel vouchers, tour vouchers or any other document used to confirm your travel arrangement. Travel documents may be subject to certain conditions and restrictions including non-refundable, non-date changeable and subject to cancellation and amendment fees. Travel documents cannot be transferred to another person to use. All airline tickets must be issued in the name of the passport/photo identity holder. An incorrect name on a booking may result in a failure to use that booking and the booking being cancelled. Any errors in names, dates and timings on your documentation will be your responsibility if not advised at the time of booking. It is your responsibility to collect all travel documents from us prior to travel.
Gift Vouchers
Treat Gift Vouchers like cash and can only be redeemable at All Style Holidays stores. Gift Vouchers are not redeemable for cash. Gift Vouchers is partially redeemable; any balance that remains on the Gift Vouchers can only be used in whole or part against future purchases prior to expiry unless stated otherwise on Voucher. Gift Vouchers can not be used for domestic flights within Australia and booking values below $750. No change is given. Any unused balance remaining on the Gift Voucher after expiry will not be available for use. Service fees may apply to some bookings. For Gift Vouchers balance please see us in-store or call All Style Holidays.
Laws of Australia
If any dispute arises in relation to the agreement between you and us, the laws of Australia will apply.
Last updated on the 1/10/2015
Prices
Prices are all quoted in Australian dollars unless stated otherwise and are subject to availability. However, All-Style Holidays reserves the right to change prices at any time due to currency fluctuations or any other reason without prior notice. Price is only guaranteed when paid in full. Airline taxes are subject to change and are confirmed at the time your airline ticket is issued. There may also be a local tax charged at some airports.
Cancellation Fees/Refunds/Changes
We will be able to provide a refund to you when we receive the funds from the relevant supplier. Cancelled or amendments to bookings could incur charges of up to 100% of the cost of the booking, regardless if travel has commenced. Fees and extra charges can be apply where a booking is amended or cancelled including when tickets or documents are re-issued. Where we incur any liability for a cancellation fee or charge for any booking which you cancelled, you agree to pay us for the amount of that fee or charge. Below is the fees in regards to amendments and cancelations.
Amendments to domestic bookings will incur a fee of $55 per person in addition to supplier fees.
- Amendments to international bookings will incur a fee of $110 per person in addition to supplier fees.
- Cancellation to domestic bookings will incur a fee of $150 per person in addition to supplier fees.
- Cancellation to international bookings will incur a fee of $300 per person in addition to supplier fees.
Payment
You will be required to pay a deposit when booked in which will be indicated by your consultant. All deposits are non-refundable. Final payment is required no later than 60 days before departure unless otherwise stated. Airfares and travel insurance must be paid in full at the time of booking. Please note that cheque payments (including bank cheques) will need to be made at least 5 business days prior to the due date. This is due to cheque payments (including bank cheques) taking 5 days to process. Direct payments takes up to 3 business days to process therefore you will need to make payment at least 3 business days before due date. Please phone the office if you wish to make payment via credit card. A credit card merchant fee will apply.
Travel Insurance
We are an authorized representative of Cover More Travel Insurance Services Pty Ltd, on whose behalf we act. You must obtain a Product Disclosure Statement and read the document before purchasing the product. Travel Insurance is strongly recommended. Please complete your travel insurance application form, sign it and return it to us. We cannot issue your insurance until this form is provided regardless of whether payment has been made.
All Style Holidays Travel Agency
We act as an agent only. We sell various travel related products on behalf of numerous transports, accommodation and other service providers, such as airlines, coach, rail and cruise line operators. Our obligation is to make travel bookings on your behalf between you and travel service providers. We have no responsibility for these services or standards. All bookings are made on your behalf subject to the terms and conditions and limitations of liability imposed by these service providers. Your legal recourse is against the specific provider and not us. If for any reason, any travel service provider is unable to provide the contracted services your remedy lays against the provider and not with us.
Liability
We do not accept any liability of whatever nature, of third party providers over whom we have no direct control. Under circumstances where liability cannot be excluded, such liability is limited to the value of the purchased travel arrangements. We do not accept any liability for any injury, damage, loss (including consequential loss), delay, additional expense or inconvenience caused directly or indirectly by any event which is beyond our control and which is not preventable by reasonable diligence on our part.
Special Requirements
Please ask your consultant regarding any special requirements you may have for your travel arrangements.
Frequent Flyer Membership
Please advise your consultant of your frequent flyer membership details for inclusion in your booking. Please check your frequent flyer program for the specific terms of your membership. We cannot guarantee that the supplier will credit you with points for your booking.
- Frequent flyer redemption domestic booking fee of $75 per person.
- Frequent flyer redemption international booking fee of $150 per person.
Visas & Passports
It is your responsibility to ensure that you have valid passports, visas and re-entry permits which meet the requirements of immigration and other government authorities. Any fines, penalties, payments or expenditures incurred as a result of such documents not meeting the requirements of those authorities will be your sole responsibility. We are happy to assist you in determining visa requirements wherever possible. We can obtain such information from external advisory service provider on your behalf. We do not warrant the accuracy of the information and accept no responsibility for any loss or damage which you may suffer in reliance on it.
- A $55 per person processing fee in addition to supplier fees.
You must ensure that you are aware of any health requirements for your travel and ensure that you carry all necessary vaccination documentation. Please check with your local doctor or specialist vaccination clinic.
Travel Documents
Travel documents include airline tickets, hotel vouchers, tour vouchers or any other document used to confirm your travel arrangement. Travel documents may be subject to certain conditions and restrictions including non-refundable, non-date changeable and subject to cancellation and amendment fees. Travel documents cannot be transferred to another person to use. All airline tickets must be issued in the name of the passport/photo identity holder. An incorrect name on a booking may result in a failure to use that booking and the booking being cancelled. Any errors in names, dates and timings on your documentation will be your responsibility if not advised at the time of booking. It is your responsibility to collect all travel documents from us prior to travel.
Gift Vouchers
Treat Gift Vouchers like cash and can only be redeemable at All Style Holidays stores. Gift Vouchers are not redeemable for cash. Gift Vouchers is partially redeemable; any balance that remains on the Gift Vouchers can only be used in whole or part against future purchases prior to expiry unless stated otherwise on Voucher. Gift Vouchers can not be used for domestic flights within Australia and booking values below $750. No change is given. Any unused balance remaining on the Gift Voucher after expiry will not be available for use. Service fees may apply to some bookings. For Gift Vouchers balance please see us in-store or call All Style Holidays.
Laws of Australia
If any dispute arises in relation to the agreement between you and us, the laws of Australia will apply.
Last updated on the 1/10/2015